Contact

Speak with our team.

Every enquiry, however it arrives, gets the same welcome. Our intake team will be in touch, and your first real conversation with us is a free Karuna Anchoring Call: a short, unhurried conversation that maps which services across Karuna may suit you, checks practical details like funding, and answers your questions. Nothing is decided on the call. It is simply a starting point.

How to reach us

Phone 1300 KARUNA 1300 527 862 · our admin team answers during clinic hours.
Email hello@karunamentalhealth.co General enquiries, referrals and supporting documents.
Location Byron Bay, NSW Consulting rooms in Byron Bay, with telehealth available across Australia. Full address provided on confirmation of your appointment.

Clinic hours

  • Monday to Friday8:00am – 6:00pm
  • Saturday9:00am – 1:00pm
  • SundayClosed
  • Public holidaysClosed

All times AEDT.

In an emergency

Karuna is not a crisis service.

If you or someone you know is in immediate danger, or needs urgent help right now, please use one of these services, they are staffed 24 hours a day, every day.

  • Emergency · police, fire, ambulance 000
  • Lifeline · 24/7 crisis support 13 11 14
  • Beyond Blue · 24/7 support line 1300 22 46 36

If you are already in our care and something urgent arises during clinic hours, call us on 1300 527 862.

A note on social media: to protect your privacy we never discuss care over social channels. Message us there and we will simply point you here.

For yourself.

Share your own enquiry details and any supporting information. Every submission is received by our admin team, triaged, and routed to the right clinician or program.

  • A prompt replyOur intake team will be in touch about the next step.
  • Secure intake, your consent confirmedDetails are stored securely and used only for care coordination.
  • Centrally triagedRouted centrally by our admin team to the right clinician or program.
Your details

So we know who we are speaking with, and how to reach you.

What brings you here

A short outline is enough, we will ask the rest at intake.

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Attach a referral document

Optional. If a GP or clinician has given you a referral letter, mental health care plan, or supporting report, you can upload it here. PDF, image, or Word, up to 10 MB.

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Consent

Privacy comes first. Nothing moves without it.

You'll see a summary to check before anything is sent.

Next step

You want to start, but don't know how. Just reach out.

Fill in the form above, or simply call and talk it through with our team first. There is no wrong way to begin.

Take the first step → Call our team · 1300 KARUNA

Karuna is not a crisis service. If you or someone you know is in immediate danger, call 000. For 24/7 support: Lifeline 13 11 14 · Beyond Blue 1300 22 46 36